What happens if my package is lost or stolen?

We ship with only the most reliable carriers worldwide. Once the package has left our warehouse, Homesick Candles cannot be held accountable for lost, stolen or mis-delivered packages, but we want you to have the best possible experience with our company. Please contact the carrier assigned to your order and see if they have any insight. If they are unable to assist, please email us at: Help@homesick.com so we can work with you to resolve this.